The real experience of doctors and nurses

“Subjectively, after a month of using Emma in the office, I feel that Emmy saves me time. And I can imagine that in the future it will save me even more time by setting up even better processes in the office.

What surprised me the most was that patients were quick to talk to Emma and started using it spontaneously immediately after the appointment in our office.

More resistant seniors have already signed up for us.

As a doctor, what I appreciate most is that there are far fewer unfiltered requests from patients coming to me, because in the emails I had to look for what the patient wants from the nurse and what from me and what has priority. Emmy helps with shaking requests.

We were very helped by the presets of the Emmy program, and we appreciate the ability to further customize the Emmys ourselves according to our needs.

The nurse says every day: I love Emmy here. It's important to me that the staff at Emmy's office adopt, and that was done very quickly.”

MD. Patrícia Eftimová, General Practitioner Bratislava

“We have been using the Emma app in our practice since March 2021. During the first six months, Emmy and I got to know each other and tried to get our patients used to a new way of communicating. I know it wasn't easy for the nurses because they had to switch from a paper diary system to a new technology, but thanks to their flexibility and willingness to learn new things, they managed it. Since September 2021, we have made it possible for patients to book some examinations themselves, and after initial concerns, we are already very welcoming this feature and have positive feedback from our patients.

Patients at the Emmy especially appreciate the easy and accessible communication with the office. For us, this means significant relief from overloaded telephone lines, which are free not only for dealing with acute conditions, but also for patients who are not addressed by modern technologies. Email communication with patients is minimal today. I can't imagine going back to dealing with requests in a crowded waiting room and overloaded phone lines. Thanks to Emma, we have a functional ordering system and a clear organization of office hours.

I also greatly appreciate the friendly and willing communication from the support of the application provider, including clear video tutorials. For me as a doctor, Emmy represents a financially affordable system that saves the cost of additional staff in the office. Furthermore, I also see the savings in not using any waiting system to insert the insured's cards, Emmy has an overview of who is to come, and there are few patients outside the orders.”

MD. Veronika Braierová, Liberec

“Before I could read the bedtime story to the children, Emmy booked two appointments for a pre-screening and arranged another urgent report. As a result, my nurse and I have more time to take care of patients and we miss working for the secretary. I can confirm that it is not too complicated. Patients have already registered, including the elderly, for example, one 74-year-old patient.”
‍
MD. Lenka Liskovcová, Mlada Boleslav

“It's like a miracle. Everyone complains how the organization of vaccination is terribly administratively and logistically difficult. I'm lucky Emmy came at the right time and saved us hours and hours of phoning people. In addition, patients praise us for how perfectly organized the whole process is thanks to Emma!”

MD. Karolína Dobešová, Satov

“Thanks to Emmy, the doctor is not an official, but finally a doctor.”
‍
MD. Eva Malkova, Kralupy nad Vltavou

“We have Emmy for 3 weeks - they already grind their phones half as much, patients also praise it, a nurse who defended herself with her teeth with nails and talked about herself as a computer baby admitted yesterday that it was a great idea.”

Mudr.Karla Hladíková, Potstadt-Olšovec

“Processing requests received through Emmys is easier and faster for me. The requirements are more unambiguous and usually contain all the necessary information. Texts are more concise and communication rarely turns into “chat” anymore, which was quite common with emails and exhausting for me. Messages are not mixed with non-health care related ones, as is the case with emails.”
‍
MD. Gabriela Langhammer, Telč

“I used Emmy to organize a covid vaccination and I must say that it was a very effective solution. In Oslavany, the city administration also decided on vaccination. Officials have been calling seniors to see if they are interested in getting vaccinated. This involved a lot of telephoning, dictating information, and rewriting. The work Emmy did at my place in 2-3 hours took them 4 days. Then I talked to the nurse from the side office. She said that she had already called 30 people for vaccinations and was completely exhausted. It was then that I fully realized how much work Emmy saved us.”

MD. Ivo Necesánek, Oslavany