Get more peace of mind and more satisfied patients
Emmy is a software that automates routine communication between the ambulance and patients. Doctors who use Emmy confirm that even patients aged seventy and over can handle it.
Podívejte se, jak Emmy pomáhá v ordinaci praktické lékařky.
„Pacienti jsou z Emmy nadšení a já na jedno kliknutí přeobjednám celé odpoledne.“
MUDr. Jana navrátilová
“I have 3 ambulances in a small town and surrounding villages. More than half of the patients are over fifty years old. They quickly got used to the change, and 80% of requests are sent through Emmys.
Thanks to this, I am no longer distracted by constant phone calls. I can focus on the patient in front of me and there's no risk of making a mistake out of inattention.”
MUDr. Karla Hladíková, general practitioner in Olšovec and Potštat
He helps doctors both in the city and in the countryside.
Up to 1.5 hours extra per day
You know it - the phone rings, notes on paper, and then rewrite to the computer. With Emmy, this is not necessary: the patient enters all the information directly into the application, and you just transfer it to the decourse.
Peace of mind for work and time for patients
The phone stops ringing all the time, and you finally have time for undisturbed care for the patient sitting in front of you.
You do not enter the search for another sister
Emmy, for a fraction of the price, manages the work of another nurse who works part-time.
More power to the insurance company.
Emmy collects requests from patients, your sister has time for professional performances, and the office earns more as a result.
Satisfied patients
Patients appreciate that they order via the Internet for a specific time and do not leave afterwards to the competition that offers this service.
Elderly patients are called
Telephone lines will be released, so that even elderly patients without the Internet will call you well.
Control over the period of ordination
You decide for yourself who can order and in what time block.
Payments in advance
If a patient requests a paid performance, Emmy wants an online prepayment from him. As soon as you have money in the account, you will begin to deal with its request.
Protection against cyber attacks
E-mail is not suitable for communicating with patients, since even a skillful layman can easily hack into it. Communication through Emmy is much safer.
We will show this on the model example of a patient Lukas, who needs a certificate of medical fitness for the employer.
The patient
Ambulance
Luke opens the Emmy web portal on his computer or mobile device and logs in to it.
He chooses from the menu that he needs a check-up for employment as a registered patient.
He inserts a photocopied application from the employer and sends it.
The nurse opens her Emmy and begins to handle new requests.
He will check if Luke's work falls into category 1 and the doctor can examine him.
Everything sits, which is why in Emmy it clicks that Luke can choose a date. The doctor has already set in advance that she needs fifteen minutes for work examinations, so Lukas will automatically be offered appointments of this length.
Luke receives an email from Emmy telling him to book an appointment. He will sign up and choose next Tuesday at 10.15.
Two days before the examination, he receives an automatic reminder sms from Emmy.
The doctor will be at work on Tuesday. Thanks to timely ordering, patients follow each other well.
Luke is in the waiting room at 10:10 and in 5 minutes it is his turn.
The doctor is ready, having previously read what the applicant needs and immediately embarks on the examination.
Luke would call the ambulance to order. The nurse would have to interrupt work, find out all the information from him, and then look for a suitable term with him for a long time.
On the appointed day, Luke could come to the office without a request from the employer. The doctor would have to send him home because she would not know which category his work falls into and whether he can perform the examination as a registered general practitioner.
Or Luke would bring a request, but the doctor would find out from it that he falls into category 2 and higher, so he can't examine him anyway.
Thanks to Emmy, the office has an application from the employer in advance and checks in time to see if it can order the patient.
Until Emmy starts earning, you have it for free.
You pay for the Emmys every month and don't commit to any long-term contract.
Prices are given for one medical appointment. We offer a discount to clinics with multiple hours.
final price including VAT
final price including VAT
final price including VAT
A detailed comparison of tariffs can be found in price list.
“A constantly ringing phone and a crowded email inbox - there was so much that the nurses in our offices did not keep up. We began to think that we would have to hire additional help. But is it really necessary? After all, the nurse spends a large part of the day endlessly ordering patients and reminding that the appointments are taken on an empty stomach. After all, no special qualifications are required for this. We thought that an automatic machine could do it too, and the nurse would have time to do professional work thanks to it.
We are about our idea They also talked to other doctors. and we found that they had the same problem. We teamed up with four other practices and wrote down what was necessary for the virtual nurse to know.
Then we are in the team invited experienced developersand together they created Emmy - a virtual nurse that every practice can afford and who will take care of routine communication with patients.
Thanks to her, we have other doctors and nurses who use Emmys, More time and peace to work.”
For more information on who is behind the Emmys, see here.
Founder and Head Physician of Emmy
Founder and CEO
Mlada Boleslav
Praha
Professional external consultant, Telč
Velké Přílepy
Praha
Emmy takes a job for another nurse who works part-time. It is 10 times cheaper and you have it at your disposal around the clock - it does not go on vacation and never gets sick.
Here is an illustrative example:
Another nurse working part-time
gross salary: 740€
levies: 259€
total: 999€
Virtual Sister Emmy
Emmy price: 99€
total: 99€
Non-binding sample
Fill this form- we will contact you and arrange a non-binding online demonstration. On it, we will introduce you to the software, answer your questions and customize Emmys for you.
Testing the Emmy
Subsequently, you can test Emmy for free. If you want to upload patient information to it, we will sign a data protection agreement together to comply with the GDPR rules. This signature does not bind you to anything else.
You save time
We recommend that you start using all the features of Emmy right from the beginning, as this will save the most time. However, if you wish, you can run the functions gradually.
You know Emmys from news and professional events such as SVL webinars.
Yes, the experience of dozens of dispensaries, both in cities and in the countryside, shows that yes. Anyone who knows how to send an email can handle Emmy's work. Elderly people also work well with Emmy, more than a tenth of the patients involved are over seventy years old.
In the event that the patient does not have the Internet at home, nothing happens. He can still call you and, in addition, it is easier to call because others use Emmys.
Obtain any information from patients in advance (including attachments and photos)
Based on information from the patient, you decide whether to resolve the case remotely or in person
If in person, the patient can book through Emmy for a specific appointment
You have an overview of the delivered requests according to clinical priorities
Automatically call patients for vaccinations and other preventive actions via emails or sms
If you send a file with sensitive medical information to a patient, at the same time you send him an sms with a password through Emmy - thanks to this, you are sure that no one else will get to the file
You transfer the request to a nurse or other colleague in the ambulance and add an internal note
You keep an agenda of all patient requests in one place and get rid of a large number of references on paperwork
You keep track of the history of each request and have an overview of who is processing it
You work anywhere, all you need is a computer with internet
We keep adding new features.
Find out why your sister is resisting the introduction of Emmy. Some sisters are afraid that Emmy will replace them. This is unnecessary fear. The software can handle only routine communication, you still need a nurse for everything else, and you definitely can't do without her in the office.
Others are afraid that they will not cope with the work on the computer. But if the sister knows how to send emails, she can handle working with Emmy too. We will be happy to train her and show her everything. If you do not know any advice later, just call customer support and we will advise you.
It is possible that the explanation will not work. It can be hard for a sister to imagine how much work Emmy will save her and you. You may have to stand up for your own and Emmy's to introduce, even if your employees aren't very excited about it. But this also belongs to business. In order for the practice to prosper, sometimes you have to make unpopular changes, which later pay off and even the staff will understand in hindsight that they made sense.
Mud. has his experience with this. Karla Hladikova. Her sister could only master basic computer control, and when she learned that they would start using Emmys in the office, she was worried about it. But in fourteen days she got so used to Emmy that she can no longer imagine how she could function without her. You can read more in This case study.
If you decide you want an Emmy, we will deploy the system to you remotely in about an hour. Emmy is ready to function in any office. Thanks to this, you do not have to set it up for a long time or create your own patient questionnaires or answer texts. It is enough to select the appropriate ones from the menu of pre-prepared questionnaires and phrases and you can immediately use the system to communicate with patients.
If you can't handle something, you can send us a question directly through Emmy. Or call us on +421 222 200 959 on weekdays from 8:30 a.m. to 5:30 p.m. This customer support is already included in the Emmy price.
If your patients have a problem controlling Emmy, they can call the same line and we will be happy to advise them.
All data is stored in professional data centers on secure servers, where no one else can access it. While hackers would easily get into your computer, data centers have advanced professional protection.
No, you do not need any new consent. Details can be found here.
For technical questions or if you are interested in Emmy, you can contact us at podpora@emmy.sk
Call us at
+421 222 200 959